Ordering is easy...
How do I place an order for a design?
We have upload previews of our stock designs onto our website, and we also accept requests for customized designs.
You can email your orders to us, we will get back to you with our artwork and best quotation as soon as we can, generally speaking within one day.
For custom-design requests, please attach your artwork, if you have one, in any picture file format such as .jpg, .gif, .png. and so on together with the desired measurement and type of hot-fix items you would like to use(for example rhinestones, rhinestuds, nailheads,half round, pearl and so on), and we will get back to you with a digital mock-up and best quotation as soon as we can.
How can I request for some samples?
We are very happy to send you some samples for your testing. For requests some samples, please email us your request with your account number of Courier Company (whatever) which you prefer, and we will send you samples and our color chart as soon as we can.
If you do not have account, please do not worry, provided you can agree to pay freight, and send the freight to us, we will arrange samples too.
Anyway samples are free, and you just need to pay freight.
What is your shipping method and average delivery time?
We mostly send our shipments with DHL,UPS, ACI, EMS,TNT. However we can also use other express company at customers’ request.
Our average delivery time is very quick and upon receipt of full payment advance T/T payment, but it also depends on the quantity of order, we have more than 70 rich experience workers, so we can finish each order within the shortest time.
What terms do you base on your quotation?
We normally quote based on FOB terms but in case of customers’ special requests, we also quote in FOB+FREIGHT or CIF terms.